31 January 2012

IT Outsourcing News Alert - January 2012

Contracting for Agile Project Outsourcing
Irrespective of what the Agile Manifesto says (“Customer Collaboration over Contract Negotiation”) we do require a signed contract for ANY medium to large software outsourcing engagements – and that includes agile projects.

2012 wireless and mobile cloud predictions
Looking into 2012 and the rapidly evolving cloud services market, the key question and uncertainty for operators is defining what a carrier-class cloud platform is and what infrastructure and technology is needed to truly enable differentiated cloud services.



Match cloud expectations with customer realities in the new year
The shift to cloud-based IT services alters time-honoured practices in terms of apportionment of risk between customer and supplier, along with revenue and margin assumptions.

Outlook 2012: IT Outsourcing-Slow, Deliberate March
Smaller deals, more standardization of services, mix of sourcing models, and cloud adoption are the key trends in IT outsourcing for 2012.

Which shore is right for the SME: onshore, nearshore or offshore?
As technologies converge facilitating the easy transfer of documents and data, and as communications improve to allow the provision of services anytime, anyplace, anywhere; the question has emerged in the world of SME outsourcing: “which is better: onshore, nearshore or offshore?”

Can your IT outsourcing contract coexist with the cloud?
If your enterprise is committed to a long-term managed services or information technology outsourcing (ITO) contract, you might be looking longingly at the agility and efficiencies of cloud-based delivery models. If you’re like many enterprises that rely on managed services, you might be less than thrilled with the quality, responsiveness and flexibility you’re getting. Cloud seems like a better path, but you’re contractually obligated, potentially for several more years.

Have you outsourced too much?
The lure of offshoring is strong, but has it gone too far?

Match cloud expectations with customer realities in the new year
The shift to cloud-based IT services alters time-honoured practices in terms of apportionment of risk between customer and supplier, along with revenue and margin assumptions.

Outsourcing Arrangements: Helping You Help Me
In Part I of this five-part series, we will share an overview of some of the top reasons a buyer decides to outsource. Additionally, we will explore how you, as the buyer, can enable the outsourcing service provider to effectively deliver on the arrangement, thereby helping you reach your own objectives.

Top Offshore Outsourcing Myths
Because of the popularity outsourcing has gained for the past several years, it’s unavoidable to have a few myths about it. Even though more and more businessmen are outsourcing their business’ marketing schemes nowadays and highly recommend it, there are still others out there who are afraid to try because of the false beliefs they have.

How Cognizant sees the future of offshoring
We are living through an age of the great decoupling. Humans, information, machines are all elements that can be pulled apart in virtualisation.

Philippines to see mobility, cloud go into overdrive
Although the country's mobile and cloud space already have been growing at a frenetic pace over the last couple of years, local technology companies are expecting these sectors to see explosive growth in 2012 as both technologies gain mainstream popularity.

Offshoring is an art
By now you would think offshoring has acquired enough notoriety. Lots of water has flown under the offshoring bridge. Best practices have been written, re-visited and rewritten.

2012 Outsourcing Checklist
While the general population is agonizing over whether to get that new gym membership or whether 2012 is the year they're really going to become more organized, business leaders will continue to be challenged to find ways to optimize their functions.

Predictions about the Future of Cloud Computing: Possibilities and Issues
There will be an explosion of Cloud Services in the near term, predict several consultants

Provides SMEs with a reliable access to outsourcing services, research and innovation from Russia and Eastern Europe
Outsourcing market information from CEE

What Are The Outsourcing Options For Businesses?
The pace of change of technology causes problems for organisations of any size, but for the small to medium enterprise (SME) sector, it can cause critical issues.

Good news, fortress Europe opens up to offshore service providers
The European crisis is acting as a catalyst in driving offshoring from a region that has traditionally preferred onshore IT services. The strong Europe revenue numbers and client additions of Indian IT majors in recent times indicate that clients are viewing offshoring as a cost and efficiency lever.