02 September 2012

Outsourcing News Alert for July - August, 2012

10 Disaster Preparedness Questions to Ask Your Cloud Services Providers
A typical cloud contract contains uptime clauses and credits for missed service levels, but it often fails to adequately protect the enterprise customer. Here are 10 questions the intelligent cloud customer can ask to make sure they are sheltered from potential disaster.
If CIOs want to get the most from IT outsourcing deals, they need to treat negotiation as an organizational business process--with training, tools, and processes--rather than an IT purchasing arrangement.

IT service providers and their customers have gotten better at building arrangements likely to work for both parties over the long haul, but sometimes relationships fall apart. Here are 10 ways to know your outsourcing provider wants to break up with you.
Common problems causing hidden costs and recommendations to avoid it
In a nutshell, most countries who do cheap outsourcing are high on the DPI index, meaning that they don’t “tell things as they are” in the way we do in low-DPI countries, in particular when reporting status/problems to project managers.
With the general economic picture looking gloomy across the EMEA region, outsourcing is being hit hard.
Before embarking upon an IT outsourcing transaction, CIOs should recognize an immutable principle – there is a high probability that their IT outsourcing contractual arrangements will not survive the initial term and extension periods.
IT service providers and their customers have gotten better at building arrangements likely to work for both parties over the long haul, but sometimes relationships fall apart. Here are 10 ways to know your outsourcing provider wants to break up with you.
A new study has found that while organizations largely achieve the global sourcing objectives they focus on, such as cost reduction, they are challenged to achieve other related objectives such as scalability, flexibility, and innovation unless disciplined focus is applied.
When to build a solution in-house, versus outsourcing it to a local company, near-shore service, or off-shore organization?
Total contract value up 7 percent year-over-year, sequentially, despite decline in activity --Growth in business process outsourcing, Asia Pacific region, mega-deals drive market.
IT doesnt compare to a security guard force or a legal staff. It's part of your core intellectual property.
Laws in India are constantly undergoing amendments, according to the requirements of the changing times and in unison with International Laws and practices.
Smaller outsourcing providers are increasingly able to have a seat at the global IT outsourcing deal negotiation table, alongside big-ticket players like IBM, Accenture and Capgemini - thanks to customers now breaking up large deals into smaller components.
Philippines is now a fast growing outsourcing industry. There are plenty of outsourcing businesses that have flourished in Philippines because the country offers a big advantage to some companies.
Two reports released this week indicate that companies are becoming increasingly apathetic towards the role of outsourcing partners.
More companies are seeking external IT service providers to help them innovate and optimize. The key to outsourcing success only begins with selecting the right partner, there are 10 questions that should be asked in order to assess maturity and identify weaknesses before you commit.
Cloud computing and as-a-service are emerging as a viable choice over staff offshoring as a way to address the gap in IT skills with enterprise application development and data programs, according to a new market assessment
For most business owners, they know that handling transactions in a face-to-face manner is much better than any sales campaign brought about by mass media. By doing so, deals and contracts can be discussed fully and all known information can be gathered without much hassle. Therefore, appointment setting services are needed for these businesses to gather quality appointments for the success and growth of their firm.
The supplier selection phase of the sourcing lifecycle is dominated by negotiations and characterised by tactical measures. Contract negotiation starts with the request for proposal (RFP), which prepares the main prerequisites and is finalised with the contract signature.
The information technology services industry in Ukraine is booming. And the reason? Outsourcing.
The Philippines recorded a sustainable and dynamic growth in outsourcing industry in recent years.
Paying someone else less to do a better job: that's the premise that makes outsourcing of any service or task so popular.
Outsourcing for software development started with the outsourcing of small, well defined slices of large scale projects. The key here was well defined coding and testing tasks. The nature of software solutions, methodologies used and kind of work being outsourced is changing dramatically and with it there is a significant change in “critical success factors” in the software outsourcing domain.
As enterprise IT needs continue to expand, it’s becoming far more difficult for CIOs to keep up with the changing times. There are simply too many tools and too many technologies to actually master them all and still manage to get any work done in the office.
IT organizations reluctance to hire and make capital investments will keep the outsourcing market chugging along, but according to Gartner, cloud-based services will begin to take a bigger piece of the pie.
Obtaining computing power from somewhere other than a privately owned data center or on-site room of servers is an increasingly big business. Gartner Research has predicted that, for the first time, the worldwide IT outsourcing market will surpass a whopping $250 billion in 2012.
New survey of 200 executives finds close to half plan to hire contract talent to fill cloud and mobile development needs.
Ukraine IT outsourcing sector has exploded over the last 10 years to top $1bn in 2011, capitalising on the strong science schools inherited from the Soviet Union.
Worldwide spending for IT outsourcing (ITO) services is on pace to reach $251.7 billion in 2012, a 2.1 percent increase from 2011 spending of $246.6 billion.
The number of new outsourcing contracts in the second quarter dropped.
When you slice a pie, you might save the biggest piece for yourself, or take just a sliver if you're trying not to overindulge. In the predictions game, finding a glimmer of good news can also depend on how you slice up the overall picture.
Companies are turning increasingly to IT outsourcing as a means of supplementing and, in some cases, replacing internal hires.
Come 2014, the Philippines will have toppled off all other countries in the worldwide SEO landscape. That’s a given.
Global spend to reach US$251.7 billion this year, with Asia-Pacific region to see highest growth though Europe sovereign debt issues and China's slowing exports may have impact.
The Gartner Gang reports that cloud computing represents the fastest-growing segment of the IT outsourcing market. While still a relatively small piece of this market, it points to a blurring between solutions.
The growth of IT outsourcing is limited in Europe due to economic turmoil, but will grow in the U.S. and Asia.
It's unlikely that IT executives would set up any major outsourcing deal without third-party consultation, but IT outsourcing consultants don't come cheap. Here are nine tips to help you reduce those expenses.
How to stop striking deals that strike back.
Central European countries such as Poland are sometimes painted as having a lax attitude to wards IP protection - but the area isn't the legal wilderness many fear.
The world of information technology is experiencing significant changes, as new technologies are introduced and used by the private sector. The trend to outsource applications and other mission-critical resources is becoming extremely popular, especially as cloud computing matures and is leveraged more frequently.
Social media platforms like Facebook and Twitter have a huge amount of information on them that can be used to initiate sales opportunities.
How cultural differences, in making commitments in offshoring relationships, make managing scope harder.
A research on the soft issues in advanced ICT offshoring from Sweden to India.