01 November 2012

Outsourcing News Alert for September - October, 2012

Outsourcing to be rebranded
The Business Processing Association of the Philippines (BPAP), confident of hitting its stretched target of hitting $25-billion revenues by 2016, will push for the rebranding of outsourcing to shed negative implications in the wake of a protectionist stance.
Outsourcing seems to be the a viable solution for businesses looking to cut costs, but many of the companies that claim to be professional services organisations lack the fundamentals to deliver the required results.

Working with offshore outsourcing providers adds complexity to agile development projects, but it can be done. Here are 7 ways to make it work.
How do you get the best from outsourcing contracts without them getting the better of you? One CIO who has worked on both sides of the outsourcing divide offers his key tips.
Challenging offshoring cost effectiveness in India: how is the market responding?
Digital disruption -- a better, stronger, faster version of disruption driven by rapid technology changes and fueled by consumer desire -- will cause a fundamental transition and upheaval of products in nearly every industry.
There is much sense in outsourcing, but offshoring is a different kettle of fish.
Organizations considering outsourcing need to understand how the outsourcing business proposition maps to their specific needs.
Outsourcing. Its a loaded, often misrepresented or misunderstood term that encapsulates many of the political, economic and social issues of the day—including class, foreign policy, immigration, employment and national security.
Companies from India and the UK are snapping up South African business process outsourcing (BPO) firms, as the country asserts itself as an offshore outsourcing destination.
Increased flexibility, faster delivery, and -- yes -- reduced cost can be yours if you approach insourcing with these five tips in mind
Here is the list of outsourcing trends to watch for in the coming 12 months.
Infosys, once the bellwhether of Indian IT, has seen a slew of senior level exits. The reasons behind these exits and lower growth at Infosys may be plenty, but it also points to the changing paradigms of outsourcing.
Offshore outsourcing was once heralded as the saviour of UK IT departments as it cut costs without compromising on quality, but recent project failures and IT job losses in the UK could lead many firms to re-evaluate their plans.
IT leaders may be well-versed in the latest technologies and service provider offerings, but they may need help building a long-term relationship that addresses such ever-changing criteria such as innovation and performance. Here are five key levers that can impact outsourcing costs and lead to a healthier relationship.
An Amazon facility in Northern Virginia that lost power this week took a chunk of the Internet down with it.
Cloud is starting to disrupt the outsourcing industry, in a very profound way. That’s the conclusion of a new study from Information Services Group (ISG), which closely tracks and provides advice to the outsourcing industry. The question is: will organizations begin to prefer more granular, cloud-delivered services over larger outsourcing arrangements?
IT did not like outsourcing so it came up with a better name for it
Organisations in many sectors seek to renew the terms in their contractual agreements as they adjust to the economic climate.
What is the potential impact of cloud on propositions of platform business process outsourcing (BPO)? Will it develop and merge into business-process-as-a-service (BPaaS)?
Here are legal issues that offshorers will most likely face. Be aware of these implications so you prepare for and avoid them.
Organisations set to bring more IT back in-house
Poland remains Europe's undisputed outsourcing leader, but it's seeing Romania and Ukraine growing their presence in IT offshoring thanks to lower wage costs and an increasing range of services.
A swelling army of global freelancers is already disrupting traditional outsourcing
Banks are more interested in their IT suppliers understanding core business processes than the cloud or specific software. This is a warning to suppliers.
New CIO survey finds somewhat tighter IT budgets, and a couple of surprises: less money for cloud, and a new outsourcing destination.
Not far from the world of regimented cubicles and headset-toting call center operators, a quiet revolution is stirring in its slippers.
For 2013, 45.8 percent of CIOs expect their IT budgets to increase and 21.8 percent see their budgets falling.