02 January 2013

IT Outsourcing News Alert: November - December, 2012

Surprising Trends in IT Outsourcing
The latest Strategic Guide from CIO.com examines the fact that IT outsourcing is undergoing some surprising shifts. CIOs are having second thoughts about offshoring. Some outsourcing is moving from Bangalore to Detroit or Cleveland. The deals are getting smaller--and negotiations are getting more complex.
To find real value from outsourcing, IT customers and service providers must approach deal-making more thoughtfully--and not focus solely on price. CIO.com talked to Edward Hansen, partner in the outsourcing practice of Baker & McKenzie, about the dangers of what he calls the 'over-commodization' of IT services.
Poor communication, shortsighted contracts -- don't get derailed by an IT outsourcing agreement gone awry.
Robotic automation and autonomic systems--such as those that enable nonengineers to create software or intelligently manage IT infrastructure--could be an offshore-outsourcing killer.
Has the concept of IT outsourcing outlived its effectiveness? KPMG's Cliff Justice says the process that the term was invented to describe has evolved considerably and finding value in IT service providers is taking on new meaning.
Global Economic, Political and Social Forces Will Impact Outsourcing in the Coming Year
In 2011 the market for information technology (IT) outsourcing worldwide was reported to be $270 billion and for business process outsourcing (BPO), $165 billion. Recent estimates predict that between 2012 and 2014, ITO growth will be 5 to 8 per cent per annum and BPO growth 8 to 12 per cent per annum, with the BPO market size worldwide overtaking the ITO market
Organisations which outsource their IT provision often fail to specify at the start of a contract the information they will need to enable them to market test or re-tender the contract in the event of a desire to change provider.
Businesses need to constantly grow, which means introducing new technologies to remain competitive. This is becoming more and more challenging, so it’s not surprising that cost reduction remains the biggest driver for IT outsourcing, particularly for SMEs.
From the number of renegotiations going on it is clear that businesses are changing how they buy IT service. In this guest blog Bhupinder Sandhu from Deloitte explores changing sourcing models.
The number of global IT services deals with a cloud computing element have tripled since 2010, according to research from IT outsourcing consultancy Information Services Group (ISG)
The IT industry accounts for 1 percent of GDP in Ukraine, whereas in Poland it is 1.4 percent, in India 5 percent, and in Estonia 16 percent GDP
Calendar of IT and technology trade events, conferences - mostly - in the UK.
As part of Computer Weekly this blog has access to research carried out by our parent company Techtarget. The research covers every technology area and there is some really good material about what CIOs and IT leaders are investing their budgets on.
Findings of the survey concerning the factors that are deriving IT services spending in the Europe.
The main influences on supplier selection in Europe
Which technologies European businesses are planning to outsource.
IT outsourcing experts tell CIO.com what to expect in the year ahead. And if they're right, 2013 could be a year of growth for IT service providers and a year of progress for outsourcing customers.
At this time last year, we predicted that 2012 would be the year cloud computing hype ended. We said application development would migrate from offshore to cities stateside. And we forecasted that IT service providers would become more relationship-oriented. Now it's time to see how those predictions panned out.
As new public cloud plays leap in and the private cloud slowly evolves, we're on the brink of a shift to cloud computing for critical business workloads.
(24), 25 & 26th of April 2013, Amsterdam
Social media is beyond doubt one of the most powerful tools that most businesses use today to market and create their image or brand online. Professionals, entrepreneurs, start-ups and even normal individuals benefit from it in so many ways, such as connecting to people in the same niche to share interests and acquiring potential customers to increase revenues.
The global IT services market saw total contract value (TCV) drop by a third in the third quarter to its lowest level in nine years, according to analyst Ovum.
The tech services industry is in the midst of a downturn, but outsourcing isn't going anywhere—it offers too many benefits.
The Inter-American Development Bank (IDB) approved a $12 million loan to promote the expansion of the offshoring services industry in Colombia in order to increase employment, boost exports of high value-added services, and improve the sector’s business climate.
What can we expect in IT outsourcing in 2013 - European outlook
What can we expect in IT outsourcing in 2013 - Europe - Part 2.
What can we expect in IT outsourcing in 2013 - Europe - Part 3.
The old role of outsourcers -- doing repetitive stuff overseas because it is a lot cheaper -- is history. See what's coming to take its place.
What can we expect in IT outsourcing in 2013 - Europe. Part 4.
What can we expect in IT outsourcing in 2013 - Europe. Part 5.
29th and 30th January at Olympia, London. Cloud Expo Europe is the single most important event for business and public sector organisations – big or small wanting to unlock the potential of cloud computing.